24 hrs advance cancellation notice must be received or a 50% service fee will be charged.
At HH, we believe in 100% satisfaction. If you are dissatisfied for any reason please allow us the opportunity to correct it by letting us know before you leave. Top-quality customer service is our top priority.
At HH, we love getting a little extra bang for our buck and we know you do too! With that said, for every service booked & performed you will get 1-3 points (depending on the length of your service).
60 Min Massage = 1 Point
90 Min Massage = 2 Points
120 Min Massage = 3 Points
Leave us a solid review = 3 points
Purchase a gift certificate = 3 points
Referals = 5 points
Get 15 points and we will give you a FREE 60 Min massage!
Absolutely! Our service industry is very appreciative of generous satisfied clients.
Rule of Thumb: Average tip is 15% - 25% of the total cost of service.
Since our tables are the size of XL Twin mattresses, we ask that there be a space at least 62" W x 102" L. Ideally in a private quiet area, but we are happy to set up wherever you feel most comfortable.
We will bring it all!
Due to safety and security protocol we will send you the address as soon as you confirm your booking!
We are doing our absolute best to provide a safe and clean environment for you to relax in by following guidelines to protect against the spread of COVID-19. We take great care in sanitizing our facility and equipment before and after every massage. If you have any questions about our sanitation protocol for our Franklin studio or for mobile massage please give us a call at 615.568.2404.
Your therapist will have a brief consult with you at the beginning of your session to explain his/her draping process. We want to ensure that you understand how we work and are comfortable through the entire session.
Unfortunately, not right now, we are by appointment only.
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